Service

During the pre-sales stage, it is important to understand the customer’s needs and expectations. Provide professional demand analysis services to ensure that products or services can meet customers' actual needs.​​​​​​​

Provide personalized solutions according to customer needs. This includes customization of technology, pricing and services to meet customers' specific business requirements.​​​​​​​

Provide product demonstrations to customers, explain the features and benefits of the product, and provide training to ensure that customers can fully understand and use the products they purchased.

During the transaction, promptly communicate and coordinate the needs and expectations of all parties to ensure that the transaction proceeds smoothly. Resolve potential issues to avoid transaction disruption.​​​​​​​

Provide reasonable pricing strategies and conduct effective price negotiations to meet customers' budgets while ensuring the company's profitability.​​​​​​​

Assist customers to complete the contract signing process and clarify delivery terms, service levels and other key terms to ensure the legality and transparency of the transaction.

Provide comprehensive technical support to help customers solve problems in product use and improve customer satisfaction with the product.​​​​​​​

Continue to provide training to customers to help them better use the product and realize its maximum potential​​​​​​​

Conduct regular return visits to customers to understand customer satisfaction with products and services, and promptly resolve customer feedback issues.